Ultrasonic Cleaner with Digital Timer and Heater for Ultrasonic Cleaning 15L
Delivery time
Orders made before 2:00 PM EST will be shipped the same day. Shipping usually takes 3-7 business days.Read More
Delivery time
Orders made before 2:00 PM EST will be shipped the same day. Shipping usually takes 3-7 business days.Read More
● Orders made before 2:00 PM EST (11:00 AM PST) will be shipped the same day.
● Shipping usually takes 3-7 business days.
● The items over 150lbs will be shipped within 72 hrs during weekdays via LTL. Tracking information will be updated after trucks pick up your orders.
● We do not ship on weekends or various national holidays.
● You will receive the shipping information via email once your order has been shipped.
Return & Refund Policy
Thank you for shopping at Creworks! If you are not entirely satisfied with your purchase, we're here to help.
RETURN POLICY:
All returns of Creworks products must be approved in advance by Creworks' customer support team. Refunds may be subject to a shipping and restocking fee deducted from the item’s total regular purchase price. Any estimated shipping and restocking fee quoted upon return approval is subject to change after inspection.
Save the original shipping crate and accompanying packing materials, as customers are responsible for the cost of any return shipping materials.
Orders that are canceled by the customer after being shipped out from our warehouses are also subject to this return policy and any shipping or restocking fees, even if delivery is not completed at the time of cancellation.
Return Policy for Manufacturer Defects:
The following policy applies only to the return of Creworks products that have major manufacturer defects or damages upon delivery to the shipping address. For any defects or damages that occur after the delivery, refer to our separate warranty policy. Major defects are defined as defects or damages that negatively affect the machine’s performance.
A product with major manufacturing defects may be returned to Creworks only with the prior approval of their customer support team within thirty (30) days of the date of receipt for a refund of the original purchase price, pending inspection. Upon inspection, if the item/part is determined to be damaged due to lack of maintenance, cleaning, and/or misuse/abuse, the item will be subject to the Return Policy for Products Without Manufacturer Defects.
Return Policy for Products Without Manufacturer Defects:
The following policy applies only to the return of Creworks products delivered to the shipping address free from any major manufacturer defects and in proper working order.
A non-defective product may be returned to Creworks within thirty (30) days of the date of receipt for a refund of the original purchase price minus a variable shipping and restocking fee pending inspection with the following amendments/fees:
REFUNDS
Due to the underwriters’ leasing terms, we are unable to issue refunds or returns for equipment leased or financed but, can rather issue an exchange if the customer agrees to pay all related shipping costs.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspection. If your return is approved, we will initiate a refund to your credit card (or original payment method). You will receive the credit within a number of days depending on your card issuer's policies.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first recheck your bank account.
Then contact your credit card company; it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund, please contact us at support@creworksequipment.com.
Discounts (if applicable)
No discounts can be applied retroactively after a purchase is made. It is very important to contact our customer support for any discount issues or questions prior to placing an order.
*Discounts, sales, and promotions are not applicable through financed machines.
Sale items (if applicable)
Items bought on sale with discount codes or promotional coupons will be refunded for the purchase amount.
Exchanges (if applicable)
We only replace items if they are defective or arrive severely damaged. If you need to exchange it for the same product, send us an email at support@creworksequipment.com and send your item to:
1150 N Red Gum St, Anaheim, CA 92806 Suite F.
Shipping
To return your product, please mail to the following address:
1150 N Red Gum St, Anaheim, CA 92806 Suite F
Return shipping costs are non-refundable and will be deducted from your refund amount, if applicable. Save the original shipping crate and accompanying packing materials, as customers are responsible for the cost of any return shipping materials. Shipping time on exchanged products will vary depending on the destination.
If you are shipping an item over $75, you should consider purchasing shipping insurance. We cannot guarantee that we will receive your returned item.
Contact Us
If you have any questions on how to return your item to us, please see our contact page.
Mon - Fri, 9am - 6pm PST
Email: support@creworksequipment.com
Ph: +1 628-946-6111
3351 E. Philadelphia Street
Ontario, California 91761, USA